Return & Store Credit Policy
At FLYAF, each product undergoes a thorough quality inspection prior to dispatch. All purchases are final, and by placing an order, customers agree to the terms set forth herein.
Returns will be considered solely in the event that an item is received with a manufacturing defect or if an incorrect item has been delivered. FLYAF does not accept returns for reasons including, but not limited to, change of mind, sizing concerns, personal preference, accidental purchases, or normal wear and tear.
Any claim must be submitted to help@flyafglobal.com within forty-eight (48) hours of the recorded delivery time, together with the order number and clear photographs or videos evidencing the defect or discrepancy. Claims submitted after this period shall not be eligible for review.
To qualify for consideration, the product must be unused, unwashed, unworn, and returned in its original packaging with all tags, labels, and accessories intact. FLYAF reserves the sole right to determine whether a product is defective and whether a claim is valid.
FLYAF does not offer exchanges under any circumstances. In the event that a return claim is approved, no monetary refund shall be issued. Instead, the customer will receive store credit equivalent to the approved value of the returned item, redeemable exclusively on future purchases from FLYAF.
Shipping charges, taxes, duties, and any ancillary fees are non-refundable. FLYAF reserves the right to amend this policy at any time without prior notice.